myGov goes down, hits tax – Finance

Key federal authorities on-line providers have gone down, exhausting.

iTnews understands that the outage commenced at round 11:30 AM on Friday.

Our personal makes an attempt to entry myGov produced the outcome depicted under.

Different customers have seen extra verbose errors: this one mentions WebSeal, which is an IBM web server product.

The Division of Human Providers instructed iTnews “Some providers, together with myGov, are at the moment unavailable or experiencing slowness. The Division is engaged on the problem and apologises for the inconvenience.”

Nevertheless it declined to reply our questions on the reason for the outage, when providers would possibly resume, or why a SysAdmin would have taken purposes servers offline.

Social media accounts run by authorities businesses provide extra of the identical.

Early hypothesis in regards to the outages has instructed surge of residents submitting tax returns, or the brand new straight-through payroll processing necessities that now influence many extra Australian companies, might be the supply of the problems. However Human Providers, which oversees MyGov, has not confirmed that hypothesis.

Replace, three:10 PM, July 12th.

Human Providers has despatched iTnews a press release saying “We’re persevering with to watch the efficiency of our providers intently, and prior to now hour have seen indicators of serious enchancment. Our workers are working exhausting to get all providers restored to full capability as shortly as potential.”

The assertion apologised for the mess, mentioned the deadline for reporting employment earnings has been prolonged till 7.30PM right now (a lot for Friday beers) and added “Whereas our present precedence is on getting providers up and operating as quickly as potential, we’re dedicated to finishing up a radical investigation into how the outage occurred.”

That final level is good to know: we might hate to assume the Division would brush this underneath the carpet.