Riverside County voters waited hours; glitch mounted, officers say

Some voters reported ready for hours to forged a poll in Riverside County on Saturday as a consequence of a technological glitch, which officers say has since been mounted.

The slowdown was attributable to a difficulty with the voter registration “lookup system,” officers mentioned. When individuals arrive at a voting heart to forged a poll in particular person, staffers look them up within the system to verify them in after which void the vote-by-mail poll that was despatched to their house, mentioned Brooke Federico, public data officer for Riverside County.

At among the county’s 130 voting facilities, the amount of individuals searching for to verify in without delay triggered the registration lookup system, successfully, to freeze, she mentioned.

“It wasn’t for your entire day, and it wasn’t in any respect areas, however there have been intermittent delays the place it was merely timing out and our groups on the voter help facilities weren’t in a position to verify a person voter,” she mentioned.

Voters had been urged to be affected person and, in some areas, given provisional ballots, she mentioned. Some took to social media to report ready for greater than three hours to vote.

“We do perceive that there have been important delays for our voters at sure areas,” Federico mentioned.

The problem didn’t have an effect on the poll marking machines, which aren’t linked to the web, she mentioned.

A crew of county officers and knowledge know-how consultants labored with the system’s vendor, DFM Associates, to determine the difficulty, which was mounted Saturday afternoon, Federico mentioned.

“We had been in a position to report that our voter help facilities had been in a position to course of voters a lot sooner yesterday afternoon,” she mentioned. “Right now, we’re additionally anticipating that we will course of voters a lot sooner with fewer delays.”

Many voting facilities had opened by 9 a.m. and had been reporting no issues, she mentioned.

The delays solely affected those that sought to vote in particular person on Saturday. Individuals also can vote by returning their vote-by-mail poll to a voter heart, dropping it off at one of many 80 drop boxes round Riverside County or mailing it via the U.S. Postal Service. All ballots postmarked by Nov. three and acquired by the registrar of voters by Nov. 20 shall be counted, officers mentioned.