Grocery store jobs nonetheless secure regardless of automation agenda, says Woolworths boss

Regardless of the industry-wide push into automation, Mr Banducci stated he anticipated his supermarkets and their provide chains would make use of extra individuals in ten years than they do now.


“I believe our enterprise can have extra individuals in it than it does now,” he stated. “The place they work and what they do will change, and that is simply the way in which the world is.”

“We would love to offer a bit extra service in our shops, a bit extra meal inspiration…we’re not missing issues we wish to do, however we have now to seek out very good methods to do them given the character of the world we dwell in.”

“It’s going to change the form of the enterprise, no query.”

Earlier this yr, Woolworths introduced as many as 1350 workers at three of its New South Wales distribution centres may very well be made redundant because of the firm changing the warehouses with two automated ones.

The brand new Carrum Downs web site will create 150 jobs within the area, and Mr Banducci stated the corporate was additionally gearing up for a giant hiring spree forward of a bigger-than-expected Christmas rush.

Woolworths CEO Brad Banducci has said supermarkets will have more employees, rather than less, in a decade.

Woolworths CEO Brad Banducci has stated supermarkets can have extra staff, fairly than much less, in a decade.Credit score:Louise Kennerley

Woolworths and different supermarkets had beforehand warned supply chains could suffer throughout Christmas due to Victoria’s lockdown measures, however Mr Banducci stated he was not involved about provide within the state after productive conversations with the state authorities.

“It has been a really collaborative course of, so I’d say we’re not in a foul place,” he stated.

The brand new Carrum Downs warehouse is one in all 4 – two in Australia and two in New Zealand – Woolworths is rolling out as trials, with the target of taking the pressure off the corporate’s on-line division.


Woolworths has not divulged the prices of the trial websites and Mr Banducci labelled them a “strategic initiative” fairly than a capital one. Nevertheless, he indicated extra websites may very well be on the way in which given the grocery store’s dire want for higher on-line programs.

“We’ll wait and see what number of we have now, however choosing e-commerce orders will at all times happen in our current fleet and we have to make it as environment friendly as attainable [with] extra capability given buyer demand for house supply,” he stated.

The Carrum Downs web site was constructed alongside the prevailing grocery store, nevertheless, Woolworths’ desire is to shrink the ground area of bigger shops as a way to match the centres inside current retailer footprints.

Woolworths and its rival Coles have each skilled huge on-line progress over the previous 12 months by the hands of the COVID-19 pandemic, and each are focusing their efforts on increasing the nascent channel.

Whereas Woolworths has opted for the micro-fulfilment mannequin, Coles has partnered with UK tech firm Ocado to construct two centralised automated fulfilment centres at the price of $150 million.

Woolworths can be specializing in automating its larger-format centres, with Mr Banducci saying automation was “critically vital” for giant warehouses to make sure the grocery store might proceed rising its enterprise.

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