'There is no such thing as a going again': How COVID-19 pressured courts into the digital age

The COVID-19 crisis has “fast-tracked” the justice system into the digital age.

As soon as the novel coronavirus has been tamed or eradicated and the world returns to ‘regular’, what is going to that appear to be? Will COVID-19 basically and completely alter our lives? In an occasional sequence, the Citizen examines the potential lasting results of the pandemic on how we stay, work and play. At this time: The Ontario justice system. 


The COVID-19 disaster has “fast-tracked” the justice system into the digital age, with courts streamlining bail and plea hearings by video hyperlink, Crown attorneys submitting disclosure requests by e-mail as an alternative of compact disc, and defence legal professionals and their shoppers now making routine courtroom appearances by cellphone.

It’s a radical transformation for a system that critics have lengthy lambasted as antiquated and backward.

“We’ve got moved our justice system ahead by a long time in a matter of weeks,” mentioned Brian Grey, spokesman for the Ministry of the Lawyer Basic.

Most of the modifications wrought by the pandemic will probably be everlasting, Grey mentioned, with the province planning additional investments within the coming months.

However with accelerated change comes danger. And whereas authorized specialists, advocates and observers have largely applauded the justice system’s embrace of know-how to leapfrog into the longer term, there are some critical questions over how know-how ought to — or might — be used.

“It’s time, and a few would say it’s been time for awhile to harness know-how towards the effectivity of justice and the right administration of justice, and towards enhancing entry to justice,” mentioned College of Ottawa legislation professor Karen Eltis, an knowledgeable in web legislation and cybercrime who has printed a number of books on modernizing courts within the digital age.

However any basic change to such a longtime system, Eltis mentioned, is weighted on whether or not that change will improve each entry to justice and confidence within the justice system with out compromising both.

“Any change should improve, and never undermine both entry to justice or confidence within the justice system. Know-how is impartial, it will possibly do each, so it’s a query of how we harness it,” Eltis mentioned.

“This has been mentioned for a very long time within the authorized career and judges and others have been fighting this for a lot of, a few years. However ours is a conservative career, and given the delicate nature of the data, for good motive the change has been gradual. However in all probability slightly too gradual. So COVID-19 has fast-tracked this adaptation.”

On a common day in Ottawa’s busiest courtroom, the native remand epicentre in courtroom No. 5 would have between 50 and 100 folks at any time of day, both making their first look earlier than a choose or hauled as much as take care of a routine administrative matter.

As courts had been closed off in March to all however important personnel, a lot of these appearances had been shortly changed by video hyperlink or teleconference, with precedence positioned on pressing in-custody issues — bail and sentencing hearings — whereas trials and different legal issues had been placed on maintain.

That has created additional backlog and delays in an already clogged courtroom calendar that many observers say can solely be alleviated via the conveniences of know-how.

“Courtroom No. 5 might by no means the look the identical,” mentioned legal defence lawyer Leo Russomanno, a director with the Defence Counsel Affiliation of Ottawa.

“Earlier than the outbreak it was frequent for one accused particular person to have greater than 10 appearances earlier than being scheduled for a responsible plea or a trial, and every of these appearances tied up a justice of the peace or a choose, courtroom workers, particular constables, Crown and defence counsel,” Russomanno mentioned.

Legal professionals would typically be required to drive to a different jurisdiction, solely to make a short, minutes-long look on a minor administrative matter.

“Hopefully these days at the moment are gone, given we’re doing these appearances remotely and the sky hasn’t fallen,” Russomanno mentioned.

The DCAO has been calling on the courts for years to conduct routine courtroom appearances by e-mail — “90 per cent of those appearances can occur (electronically) and it’ll save the courtroom, the Crown, defence legal professionals and the general public worthwhile money and time” — and Russomanno known as the courtroom’s “newfound reliance” on distant and on-line submitting in the course of the COVID-19 disaster “a get up name.”

“Our justice system has in some ways been caught within the final century with a concentrate on paper and outdated know-how — fax machines and CDs,” Russomanno mentioned.

Whereas it took some weeks to adapt, the disclosure course of has now been modernized and upgraded to safe e-mail transfers — an enormous step from from the outdated days when legal professionals had been required to look in particular person to file requests with courtroom administration, or for volumes of disclosure to be handed over from the Crown’s workplace.

Provincial jails are maximizing the usage of video conferencing for distant courtroom appearances, and inmates are not being delivered to the courthouse.

Pre-trial conferences and case administration conferences, usually held in-person between the choose, prosecutors and defence legal professionals, are additionally being held remotely, eliminating the usually prolonged delays and scheduling complications.

“To return to the outdated methods of requiring in-person appearances for these conferences would proceed to burden defence legal professionals, their shoppers, and the effectivity of the system,” Russomanno mentioned.

“There is no such thing as a going again post-COVID,” mentioned Eltis. “We are able to’t be naive about that. There may be solely going ahead. So the query isn’t, ‘Will we go ahead with on-line justice?’ It’s how and when. The positives are clear to most of us, however the negatives are sometimes surprising unintended effects. So there are some very sophisticated dynamics to think about.”

Eltis cited a number of chilling examples of unexpected information breaches in courtrooms in the USA — in a single case a trove of on-line courtroom information was mined by a international entity and witnesses and litigants had been re-victimized by id theft. In one other, the names of witnesses had been being plucked from on-line courtroom paperwork and bought off to gasoline a “revenge trade,” Eltis mentioned.

“Courts need to watch out when outsourcing in these public-private partnerships,” Eltis mentioned, given the unbiased nature of the justice system and the integrity of the judicial course of.

“We don’t need undue reliance on non-public events, and now we have to be extraordinarily cautious in regards to the platforms we use,” Eltis mentioned. “So now we have to watch out in these collaborations… generally there’s comfort within the brief time period, however we will’t neglect the enterprise mannequin for a lot of of those non-public platforms is the gathering of non-public information, so now we have to be cognizant of these points.

“Typically simple options can have vital due course of implications. Some quite simple precautions are wanted as a way to keep entry, keep away from unintended outcomes and improve confidence within the justice system,” Eltis mentioned.

“As a result of actually what we’re doing is redesigning the justice system within the digital age, so these modifications should be made in a delicate method that builds belief, to ensure that any reform to be sustainable.”




Subsequent steps

Ontario’s justice system will see a “shift in conventional investments” towards innovation and new know-how within the post-pandemic world, in keeping with Grey, the spokesman for the Ministry of the Lawyer Basic. The transfer will push extra providers on-line and “convey Ontario’s justice system into the 21st century.”

The federal government mentioned in a press release it has labored with justice companions via the COVID-19 disaster to determine new strategies of delivering justice remotely and on-line, streamlining and digitizing the legal consumption processes, enhancing judicial scheduling instruments and increasing distant video know-how.

Ontario has thus far invested $1.three million to implement distant know-how and made efforts to restrict in-person appearances at courts and tribunal. Grey mentioned to count on additional “funding priorities” over the approaching weeks and months.

“The expertise now we have gained throughout COVID-19 underscores the necessity to spend money on know-how, modernize processes and increase entry to justice throughout the province, together with in rural and distant areas,” Grey mentioned. “Our justice companions have joined us in acknowledging we should proceed to press ahead towards a extra accessible, responsive and resilient system that ​will proceed to evolve lengthy after the pandemic is over. There may be broad consensus that we can’t return to the way in which issues had been carried out earlier than the general public well being emergency.”

 What comes next?


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