We will make money working from home, however the metropolis workplace is much from lifeless

After the pandemic has handed, will there be a long-term legacy, of extra individuals working remotely, some or the entire time?

And if that occurs, what is going to it imply for our cities?

Almost 25 years in the past the British journalist Frances Cairncross predicted that the rise of the web and broadband would result in “The Loss of life of Distance”.

Melbourne's deserted CBD during the lockdown.

Melbourne’s abandoned CBD throughout the lockdown.Credit score:Wayne Taylor

She argued that the decline of bodily location as a key determinant of financial exercise would imply a “rebirth” of cities: “As people spend much less time within the workplace and extra time working from dwelling or travelling, cities will rework from concentrations of workplace employment to centres of leisure and tradition.”

It was a provocative concept – however on the time she was writing broadband was not adequate or ubiquitous sufficient to permit massive numbers of individuals to work remotely. The expertise had not caught up with the idea.

It was additionally a concept that ran up in opposition to the arguments of different thinkers about cities, such because the city theorist Richard Florida. In his view the expansion of the data financial system meant that the “inventive class” have been changing into ever extra vital to prosperity. The software program builders, promoting copywriters, architects and product managers and different creatives wanted to come back collectively, to work together, to share data and spark concepts.

Many workers are missing the human contact of working in an office.

Many staff are lacking the human contact of working in an workplace.Credit score:

On this view, the depth of human engagement in cities is crucial in a data financial system, and we’ll see extra individuals concentrating collectively in city workspaces moderately than fewer.

The pandemic has been a large pure experiment to check a few of these concepts. COVID-19 made the workplace instantly off-limits, and the world of labor – together with the worlds of social interplay and schooling – remodeled almost in a single day to function virtually totally on-line.

If the pandemic had come alongside even 10 years earlier, that sudden transformation might possible by no means have efficiently been achieved. However as we have now all found, Zoom, Skype, Groups, Webex, BlueJeans and plenty of different videoconferencing apps have made it sensible to work and examine from dwelling.

What we additionally realized was that in case you have been working from dwelling, having a superb broadband connection actually, actually mattered.

When COVID hit, 98 per cent of all premises in Australia were able to connect to the NBN.

When COVID hit, 98 per cent of all premises in Australia have been ready to hook up with the NBN.Credit score:

The Coalition’s 2013 determination to essentially reshape the nationwide broadband community rollout technique paid massive dividends in 2020. It meant that 98 per cent of all premises in Australia have been ready to hook up with the NBN when COVID hit.

The NBN confronted sudden and sudden calls for in 2020 – however held up very effectively. The quantity of information being downloaded throughout the day, with so many individuals working from dwelling, was up about 70 per cent on pre-COVID-19 ranges. Very importantly, videoconferencing is a two-way expertise, so that you want good add speeds in addition to good obtain speeds. Whole knowledge uploads on the NBN rose almost 110 per cent as soon as COVID hit.

A transparent lesson from the pandemic, then, is that we have now the expertise to permit thousands and thousands of individuals to make money working from home. The premise of Cairncross’s e-book is now actual. However what we don’t but know is how we’ll behave as soon as the pandemic is behind us and there’s no longer a must make money working from home.

As Communications Minister I oversee insurance policies designed to offer broadly out there, high-speed broadband providers, in flip permitting financial and social exercise to flourish over broadband.


With newly added obligations for City Infrastructure and Cities, I additionally want to think about what altering work patterns, stimulated by broadband and different expertise, imply for our cities.

It’s potential, as some have argued, that we are going to see everlasting and profound modifications to the way in which individuals work – with fewer individuals working from CBD workplaces, and extra individuals working within the suburbs or in regional areas. In that case, that may have vital implications for the way in which that we design cities and the transport arteries that enable individuals to maneuver round them and between them.

However maybe the very first thing to do is see how behaviours adapt as soon as the pandemic is behind us.

Regardless of having spent the previous 25 years working in and round telecommunications, my sense is that individuals retain an instinctive feeling that direct human interplay is richer and extra satisfying than watching different individuals on screens. In different phrases: the city theorists had a degree.


Undoubtedly, most of us have realized that we will do rather more on screens than we’d beforehand realised. We’ve the instruments at our fingertips to drag collectively a videoconference with 10 individuals if we have to, and that we will do it shortly.

Will we preserve utilizing that data when all restrictions are lifted? After all.

However to leap to the conclusion that the workplace is lifeless and cities as we all know it is going to be essentially reshaped? I’m not so positive.

Paul Fletcher is Minister for Communications, City Infrastructure, Cities and the Arts.

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